Foul Ministop

I was pissed off bigtime this morning.

Ok naman ang start ng umaga ko. Happy. Papunta ako sa bank, I decided to walk instead kesa sumakay pa ako jeep, exercise - you know. So, yun na nga, on my way to the bank sa Buendia, lakad ako along Chino Roces (long walk). I stopped by at MINISTOP MJL Branch para magpa load. Kinuha ng cashier yun bayad ko, kinuha din number ko, binigay dun sa lalaking mag lo-load. After a few minutes, wala pa din ang load, so i asked politely the cashier for a follow-up. Deligently enough, he asked the guy "na-load mo na ba?" here comes the answer "...NAGMAMADALI KA?!?" I heard that loud and clear kaya sinabi ko "Pakisabi, OO nagmamadali ako!" The staff's name was Marvin. And the nerve of him to lie na sira ang linya ng smart. Sa sobrang inis ko, I just demanded for a refund and I stormed out of the convenient store. Pagdating ko asa Buendia, may isa pang MINISTOP, I stopped there and dun nag try ako mag pa load ulit...Aba! eh wala pang isang minuto dumating na yun load na binili ko eh! nanggigil ako lalo!

What I did was I emailed ministop's HR and reported what happend sa sobrang inis ko!

Nakakainis pa to think na ang vision at mision statements nila ay ganito

Vision
MINISTOP is the leader in the convenience store industry, preferred by customers in terms of assortment, price and quality of products and value-added service.
Mission
MINISTOP contributes to the enhancement of communities by providing customers with wide assortment of popular conveniently packaged merchandise and fast food products of high quality at affordable prices through excellent service in a clean, safe and friendly environment. It provides business opportunities by offering attractive franchising package to local entrepreneurs.